KAYNAK, E. Et Al. 1992. CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION. JOURNAL OF BUSINESS ETHICS , vol.11, no.11 , 813-829.

KAYNAK, E., KUCUKEMIROGLU, O., & ODABASI, Y., (1992). CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION. JOURNAL OF BUSINESS ETHICS , vol.11, no.11, 813-829.

KAYNAK, E, O KUCUKEMIROGLU, And Y ODABASI. "CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION," JOURNAL OF BUSINESS ETHICS , vol.11, no.11, 813-829, 1992

KAYNAK, E Et Al. "CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION." JOURNAL OF BUSINESS ETHICS , vol.11, no.11, pp.813-829, 1992

KAYNAK, E. KUCUKEMIROGLU, O. And ODABASI, Y. (1992) . "CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION." JOURNAL OF BUSINESS ETHICS , vol.11, no.11, pp.813-829.

@article{article, author={E KAYNAK Et Al. }, title={CONSUMER COMPLAINT HANDLING IN AN ADVANCED DEVELOPING-ECONOMY - AN EMPIRICAL-INVESTIGATION}, journal={JOURNAL OF BUSINESS ETHICS}, year=1992, pages={813-829} }