Battal, S. Et Al. 2019. A Survey on E-complaints: The Case of Turkish Airlines. Journal of Tourism, Leisure and Hospitality , vol.1, no.1 , 15-21.

Battal, S., Kayalı, E., Ural, Ü. S., & YETGİN AKGÜN, D., (2019). A Survey on E-complaints: The Case of Turkish Airlines. Journal of Tourism, Leisure and Hospitality , vol.1, no.1, 15-21.

Battal, Sema Et Al. "A Survey on E-complaints: The Case of Turkish Airlines," Journal of Tourism, Leisure and Hospitality , vol.1, no.1, 15-21, 2019

Battal, Sema Et Al. "A Survey on E-complaints: The Case of Turkish Airlines." Journal of Tourism, Leisure and Hospitality , vol.1, no.1, pp.15-21, 2019

Battal, S. Et Al. (2019) . "A Survey on E-complaints: The Case of Turkish Airlines." Journal of Tourism, Leisure and Hospitality , vol.1, no.1, pp.15-21.

@article{article, author={Sema Battal Et Al. }, title={A Survey on E-complaints: The Case of Turkish Airlines}, journal={Journal of Tourism, Leisure and Hospitality}, year=2019, pages={15-21} }