Turan, N. And Çalık, N. 2017. Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey. IJoSS , vol.6, no.1 , 74-92.

Turan, N., & Çalık, N., (2017). Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey. IJoSS , vol.6, no.1, 74-92.

Turan, NURCAN, And NURİ ÇALIK. "Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey," IJoSS , vol.6, no.1, 74-92, 2017

Turan, NURCAN And Çalık, NURİ. "Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey." IJoSS , vol.6, no.1, pp.74-92, 2017

Turan, N. And Çalık, N. (2017) . "Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey." IJoSS , vol.6, no.1, pp.74-92.

@article{article, author={NURCAN TURAN And author={NURİ ÇALIK}, title={Consumer’s Complaining Behavior in Terms of Assertiveness and Discontent: A Field Study From Eskisehir, Turkey}, journal={IJoSS}, year=2017, pages={74-92} }