AKOĞLAN KOZAK, M. Et Al. 2018. Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry. 14th Annual International Conference on Tourism .

AKOĞLAN KOZAK, M., BALTA, S., Hafif, F., & AKBAY, C., (2018). Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry . 14th Annual International Conference on Tourism

AKOĞLAN KOZAK, MERYEM Et Al. "Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry," 14th Annual International Conference on Tourism, 2018

AKOĞLAN KOZAK, MERYEM A. Et Al. "Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry." 14th Annual International Conference on Tourism , 2018

AKOĞLAN KOZAK, M. Et Al. (2018) . "Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry." 14th Annual International Conference on Tourism .

@conferencepaper{conferencepaper, author={MERYEM AKOĞLAN KOZAK Et Al. }, title={Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry}, congress name={14th Annual International Conference on Tourism}, city={}, country={}, year={2018}}