YILDIRIM, K. E. Et Al. 2019. Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality. İşletme ve Ekonomi Araştırmaları Dergisi , vol.10, no.4 , 885-901.

YILDIRIM, K. E., YILDIRIM, A., & ÖZCAN, S., (2019). Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality. İşletme ve Ekonomi Araştırmaları Dergisi , vol.10, no.4, 885-901.

YILDIRIM, KÜRŞAD, ALİ YILDIRIM, And SAMİ ÖZCAN. "Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality," İşletme ve Ekonomi Araştırmaları Dergisi , vol.10, no.4, 885-901, 2019

YILDIRIM, KÜRŞAD E. Et Al. "Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality." İşletme ve Ekonomi Araştırmaları Dergisi , vol.10, no.4, pp.885-901, 2019

YILDIRIM, K. E. YILDIRIM, A. And ÖZCAN, S. (2019) . "Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality." İşletme ve Ekonomi Araştırmaları Dergisi , vol.10, no.4, pp.885-901.

@article{article, author={KÜRŞAD EMRAH YILDIRIM Et Al. }, title={Integrated Usage of the SERVQUAL and Quality Function Deployment Techniques in the Assessment of Public Service Quality: The Case of Ardahan Municipality}, journal={İşletme ve Ekonomi Araştırmaları Dergisi}, year=2019, pages={885-901} }