ÇALIK, N. And Balta, N. F. 2006. Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey. JOURNAL OF FINANCIAL SERVICES MARKETING , vol.10, no.4 , 135-149.

ÇALIK, N., & Balta, N. F., (2006). Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey. JOURNAL OF FINANCIAL SERVICES MARKETING , vol.10, no.4, 135-149.

ÇALIK, NURİ, And N. Figen Balta. "Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey," JOURNAL OF FINANCIAL SERVICES MARKETING , vol.10, no.4, 135-149, 2006

ÇALIK, NURİ And Balta, N. F. . "Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey." JOURNAL OF FINANCIAL SERVICES MARKETING , vol.10, no.4, pp.135-149, 2006

ÇALIK, N. And Balta, N. F. (2006) . "Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey." JOURNAL OF FINANCIAL SERVICES MARKETING , vol.10, no.4, pp.135-149.

@article{article, author={NURİ ÇALIK And author={N. Figen Balta}, title={Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskisehir from Turkey}, journal={JOURNAL OF FINANCIAL SERVICES MARKETING}, year=2006, pages={135-149} }