ATALIK, Ö. 2007. Customer complaints about airline service: A preliminary study of Turkish frequent flyers. Management Research News , vol.30, no.6 , 409-419.

ATALIK, Ö., (2007). Customer complaints about airline service: A preliminary study of Turkish frequent flyers. Management Research News , vol.30, no.6, 409-419.

ATALIK, ÖZLEM. "Customer complaints about airline service: A preliminary study of Turkish frequent flyers," Management Research News , vol.30, no.6, 409-419, 2007

ATALIK, ÖZLEM. "Customer complaints about airline service: A preliminary study of Turkish frequent flyers." Management Research News , vol.30, no.6, pp.409-419, 2007

ATALIK, Ö. (2007) . "Customer complaints about airline service: A preliminary study of Turkish frequent flyers." Management Research News , vol.30, no.6, pp.409-419.

@article{article, author={ÖZLEM ATALIK}, title={Customer complaints about airline service: A preliminary study of Turkish frequent flyers}, journal={Management Research News}, year=2007, pages={409-419} }