Consumer satisfaction and loyalty derived from the perceived quality of individual banking services A field study in Eskiehir from Turkey
JOURNAL OF FINANCIAL SERVICES MARKETING, vol.10, no.4, 2006 (SCI-Expanded)
- Publication Type: Article / Article
- Volume: 10 Issue: 4
- Publication Date: 2006
- Journal Name: JOURNAL OF FINANCIAL SERVICES MARKETING
- Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED)
- Anadolu University Affiliated: Yes