The effect of economic anxiety and occupational burnout levels of tour guides on their occupational commitment


YETGİN AKGÜN D., BENLİGİRAY S.

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, cilt.24, sa.4, ss.333-347, 2019 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 24 Sayı: 4
  • Basım Tarihi: 2019
  • Doi Numarası: 10.1080/10941665.2018.1564681
  • Dergi Adı: ASIA PACIFIC JOURNAL OF TOURISM RESEARCH
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.333-347
  • Anahtar Kelimeler: Tourism, tour guide, tour guiding, occupation, occupational commitment, burnout, economic anxiety, Turkey, commitment, active tour guide, WORK, PROFESSIONALS, SATISFACTION, PERFORMANCE, EXPERIENCE, IMPACT
  • Anadolu Üniversitesi Adresli: Evet

Özet

This study aims to reveal the effects of economic anxiety and burnout levels of active tour guides in Turkey on their occupational commitment. A questionnaire survey was conducted for this purpose on 370 active tour guides. Data were analysed using the path analysis and structural equation modelling. A negative relationship was found between the occupational commitment and burnout levels of tour guides and a strong positive relationship was found between the burnout and economic anxiety levels; it was also observed that the economic anxiety level only had a slight positive impact on continuance commitment.