CUSTOMER COMPLAINTS IN PACKAGE TOURS AND COMPLAINT MANAGEMENT OFTOUR GUIDES

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Yetgin Akgün D., Ay E., Çalık A. Ö.

Journal of gastronomy, hospitality and travel (Online), vol.5, no.4, pp.1482-1494, 2022 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 5 Issue: 4
• Publication Date: 2022
• Doi Number: 10.33083/joghat.2022.214
• Journal Name: Journal of gastronomy, hospitality and travel (Online)
• Journal Indexes: TR DİZİN (ULAKBİM)
• Page Numbers: pp.1482-1494
• Anadolu University Affiliated: Yes