How Do The Hotel Managers Cope With Negative Outcomes? The Antecedents And The Consequences Of Emotional Labor

Cazarn Bohrquez M. A., SEZEREL H., Christiansen B.

Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, vol.21, no.2, pp.335-358, 2020 (TRDizin)