Performance Ranking of the Commercial Banks Operating in Turkey based on Multi-Criteria Decision-Making Methods

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SOSYOEKONOMI, vol.29, no.48, pp.161-180, 2021 (ESCI) identifier

  • Publication Type: Article / Article
  • Volume: 29 Issue: 48
  • Publication Date: 2021
  • Doi Number: 10.17233/sosyoekonomi.2021.02.09
  • Journal Name: SOSYOEKONOMI
  • Journal Indexes: Emerging Sources Citation Index (ESCI), TR DİZİN (ULAKBİM)
  • Page Numbers: pp.161-180
  • Keywords: Banking, Commercial Banks, Financial Performance, Fuzzy TOPSIS, Fuzzy Shannon Entropy, FUZZY AHP, TOPSIS
  • Anadolu University Affiliated: Yes


Measuring the performance of the banking sector constitutes one of the most critical topics in the finance literature. The measurement of financial performance attracts anyone involved in or with the banking sector. In this respect, it is necessary to analyse the banks operating in Turkey as they play a critical role in the economy. In this study, the performance rankings are established for the commercial banks operating in Turkey for the period between 2007 and 2017 by using Multi-Criteria Decision-Making Methods, i.e., fuzzy TOPSIS and fuzzy Shannon Entropy.