Silence in Aviation: Development and Validation of a Tool to Measure Reasons for Aircraft Maintenance Staff not Reporting

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ÜNDER İ., Gerede E.

ORGANIZACIJA, vol.54, no.1, pp.3-16, 2021 (ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 54 Issue: 1
  • Publication Date: 2021
  • Doi Number: 10.2478/orga-2021-0001
  • Journal Name: ORGANIZACIJA
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, IBZ Online, ABI/INFORM, Aerospace Database, Business Source Elite, Business Source Premier, Communication Abstracts, Metadex, Political Science Complete, Sociological abstracts, Worldwide Political Science Abstracts, Directory of Open Access Journals, Civil Engineering Abstracts
  • Page Numbers: pp.3-16
  • Keywords: Organizational silence, Reporting, Safety management system, Aircraft maintenance, SAFETY MANAGEMENT-SYSTEM, ORGANIZATIONAL SILENCE, EMPLOYEE SILENCE, CHALLENGES, ISSUES
  • Anadolu University Affiliated: Yes


Background and purpose: Organizational silence, seen as the greatest obstacle to the success of organizations and expressed as a refraining from expressing feelings, and ideas about problems encountered in their organizations, is identified as the avoidance of voluntary reporting in aviation organizations. The main purpose of this research is to identify and develop a tool to measure the various reasons for aviation employees' remaining silent about the unsafe acts and events they witness, and the factors causing them to refrain from adopting safety enhancement proposals.