Evaluation of Citizen Satisfaction with E-Services: An Analysis Using the E-GovQual Model and Importance-Performance Analysis

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AYHAN E., WNA P. S., AL D.

Journal of Intelligent Management Decision, vol.4, no.1, pp.1-22, 2025 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 4 Issue: 1
• Publication Date: 2025
• Doi Number: 10.56578/jimd040101
• Journal Name: Journal of Intelligent Management Decision
• Page Numbers: pp.1-22
• Anadolu University Affiliated: Yes