Research Information System
JOURNAL OF QUALITATIVE RESEARCH IN EDUCATION-EGITIMDE NITEL ARASTIRMALAR DERGISI, no.42, pp.20-43, 2025 (ESCI)
Career adaptability prepares employees for the uncertainties of changing work environments and unforeseen changes, making it easier to get the process right. Because technology is constantly changing, office workers in technology-intensive offices should continually update their office technology skills. This study sought to answer the question, "What are the opinions of office managers and assistant office managers on career adaptability and office technology competency distance in-service training programs? The research was designed as a case study using qualitative research methods. In the study, data were collected electronically with semi-structured questions from volunteer participants (84) who received distance education on career adaptability and office technology competency, and content analysis was conducted. The participants were office managers and assistant office managers working in Anadolu University Open Education System. The findings of the study demonstrated that the distance in-service programme had a substantial impact on the professional development and ongoing learning of the participants. The programme facilitated the acquisition of new knowledge and skills, enhanced the utilisation of office technologies, and addressed the challenges encountered during the execution of duties. Additionally, it fostered a sense of self-assurance among the participants, offered novel perspectives, and provided guidance in career progression. However, some participants emphasised the negative aspects of the distance in-service training programme, such as the inability to fully meet the need for socialisation, and suggested the development of more interactive and practice-based programmes. These results are expected to help institution managers to develop and/or improve effective in-service training programmes in the relevant field.