Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts

YOLAL, MEDET; Chi, Christina; Pesmaa, Ossi

doi:10.1108/ijchm-06-2015-0293

Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts

YOLAL M., Chi C. G., Pesmaa O.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.29, no.7, pp.1834-1853, 2017 (SSCI, Scopus)

Publication Type: Article / Article
Volume: 29 Issue: 7
Publication Date: 2017
Doi Number: 10.1108/ijchm-06-2015-0293
Journal Name: INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
Page Numbers: pp.1834-1853
Keywords: Satisfaction, Service quality, Loyalty, SEM, Destination attractiveness, All-inclusive resorts, MULTIPLE-ITEM SCALE, STRUCTURAL RELATIONSHIPS, BEHAVIORAL INTENTIONS, SERVICE-QUALITY, TOURIST SATISFACTION, PERCEIVED QUALITY, IMAGE, MODEL, ANTECEDENTS, MOTIVATION
Anadolu University Affiliated: Yes

Abstract

Purpose - The purpose of this study is to examine the factors that are likely to influence the loyalty behavior of first-time and repeat visitors to all-inclusive resorts.