Evaluation of Consumer Complaints in Five Star Hotels: The Case of Eskisehir

DEMİRCİ B., BAYRAKTAROĞLU E., SEÇİLMİŞ C.

Turizm Akademik Dergisi, vol.2, no.1, pp.15-21, 2015 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 2 Issue: 1
  • Publication Date: 2015
  • Journal Name: Turizm Akademik Dergisi
  • Journal Indexes: TR DİZİN (ULAKBİM)
  • Page Numbers: pp.15-21
  • Anadolu University Affiliated: Yes