Consumer satisfaction and loyalty derived from the perceived quality of individual banking services A field study in Eskiehir from Turkey

Ersoy Arca N. F., Çalık N.

JOURNAL OF FINANCIAL SERVICES MARKETING, vol.10, no.4, 2006 (SCI-Expanded)

• Publication Type: Article / Article
• Volume: 10 Issue: 4
• Publication Date: 2006
• Journal Name: JOURNAL OF FINANCIAL SERVICES MARKETING
• Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED)
• Anadolu University Affiliated: Yes