Consumer satisfaction and loyalty derived from the perceived quality of individual banking services A field study in Eskiehir from Turkey

Ersoy Arca N. F., Çalık N.

JOURNAL OF FINANCIAL SERVICES MARKETING, cilt.10, sa.4, 2006 (SCI-Expanded)

• Yayın Türü: Makale / Tam Makale
• Cilt numarası: 10 Sayı: 4
• Basım Tarihi: 2006
• Dergi Adı: JOURNAL OF FINANCIAL SERVICES MARKETING
• Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED)
• Anadolu Üniversitesi Adresli: Evet