Sociological Analysis of Emotional Labor Process of Call Center Employees: On the Results of a Field Study

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Köse H., Güllüpınar F.

ULUSLARARASI İKTİSADİ VE İDARİ BİLİMLER KONGRESİ: KRİZLER, BELİRSİZLİKLER, ARAYIŞLAR, 13 November 2021, pp.90-101, (Full Text)

  • Publication Type: Conference Paper / Full Text
  • Page Numbers: pp.90-101
  • Open Archive Collection: AVESIS Open Access Collection
  • Anadolu University Affiliated: Yes