Sociological Analysis of Emotional Labor Process of Call Center Employees: On the Results of a Field Study

Köse H., Güllüpınar F.

ULUSLARARASI İKTİSADİ VE İDARİ BİLİMLER KONGRESİ: KRİZLER, BELİRSİZLİKLER, ARAYIŞLAR, 13 November 2021, pp.90-101, (Full Text)

• Publication Type: Conference Paper / Full Text
• Page Numbers: pp.90-101
• Open Archive Collection: AVESIS Open Access Collection
• Anadolu University Affiliated: Yes