The effect of economic anxiety and occupational burnout levels of tour guides on their occupational commitment

YETGİN AKGÜN D., BENLİGİRAY S.

ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, vol.24, no.4, pp.333-347, 2019 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 24 Issue: 4
  • Publication Date: 2019
  • Doi Number: 10.1080/10941665.2018.1564681
  • Journal Name: ASIA PACIFIC JOURNAL OF TOURISM RESEARCH
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.333-347
  • Keywords: Tourism, tour guide, tour guiding, occupation, occupational commitment, burnout, economic anxiety, Turkey, commitment, active tour guide, WORK, PROFESSIONALS, SATISFACTION, PERFORMANCE, EXPERIENCE, IMPACT
  • Anadolu University Affiliated: Yes

Abstract

This study aims to reveal the effects of economic anxiety and burnout levels of active tour guides in Turkey on their occupational commitment. A questionnaire survey was conducted for this purpose on 370 active tour guides. Data were analysed using the path analysis and structural equation modelling. A negative relationship was found between the occupational commitment and burnout levels of tour guides and a strong positive relationship was found between the burnout and economic anxiety levels; it was also observed that the economic anxiety level only had a slight positive impact on continuance commitment.