The Impact of ISO 17679 Service Requirements on Customer Satisfaction and Behavioral Intentions in Wellness Spas: A Sequential Mediation Analysis


A. A. Abusahloub I., GÜNAY S.

14th International Conference on Management, Economics and Humanities, Kopenhag, Denmark, 21 July 2023

  • Publication Type: Conference Paper / Summary Text
  • City: Kopenhag
  • Country: Denmark
  • Anadolu University Affiliated: Yes