A Comparison of Customers Responses to E Service Quality Statements Customer Encountered vs Not Encountered Problems
International Journal of Business and Social Science, cilt.4, sa.11, 2013 (Hakemli Dergi)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 4 Sayı: 11
- Basım Tarihi: 2013
- Dergi Adı: International Journal of Business and Social Science
- Anadolu Üniversitesi Adresli: Evet