A Comparison of Customers Responses to E Service Quality Statements Customer Encountered vs Not Encountered Problems
International Journal of Business and Social Science, vol.4, no.11, 2013 (Peer-Reviewed Journal)
- Publication Type: Article / Article
- Volume: 4 Issue: 11
- Publication Date: 2013
- Journal Name: International Journal of Business and Social Science
- Anadolu University Affiliated: Yes