Usage of Emoji in Advertising: The Effects of Emojis on the Memorability of Advertising Message


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Akarsu H., Gülmez E., Öztürk M. C.

TURKIYE ILETISIM ARASTIRMALARI DERGISI-TURKISH REVIEW OF COMMUNICATION STUDIES, sa.36, ss.1-32, 2020 (ESCI) identifier

Özet

Emoji, which means pictorial character in Japanese, emerged in the late 20th century and has become highly popular worldwide. Emojis which are mainly designed for mobile phones are being used in several different channels in a highly widespread manner with the purpose of transmitting emotional expressions as elements of non-verbal communication. Brands also try to be included in this movement and include emojis in the communication they establish with their target audience. Based on this, the main purpose of the study is to reveal the possible effects of the use of emojis in advertisements on the memorability of the advertising message. This study has a post-test only control group design in true experimental design. The data were obtained from 240 participants determined by purposive sampling. Chi-Square (2x2 and RxC) Tests and Cross-Table Analysis were conducted in order to determine whether the use of emoji in advertisements makes a difference in advertising recall. As a result of the analysis, it was determined that the memorability of the product, brand, title and body copy of printed advertisements with emojis was found to be higher than those without emojis.