Evaluation of Service Quality with SERVQUAL-ENTROPY Integrated Method: Application of Eskisehir Metropolitan Municipali

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Yıldırım K. E., Özcan S., Gemici E., Ercan M., Çamlıbel S.

JOURNAL OF MEHMET AKIF ERSOY UNIVERSITY ECONOMICS AND ADMINISTRATIVE SCIENCES FACULTY, vol.12, no.2, 2025 (ESCI)

• Publication Type: Article / Article
• Volume: 12 Issue: 2
• Publication Date: 2025
• Journal Name: JOURNAL OF MEHMET AKIF ERSOY UNIVERSITY ECONOMICS AND ADMINISTRATIVE SCIENCES FACULTY
• Journal Indexes: Emerging Sources Citation Index (ESCI)
• Anadolu University Affiliated: Yes