Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry

AKOĞLAN KOZAK M., BALTA S., Hafif F., AKBAY C.

14th Annual International Conference on Tourism, 11 - 14 Haziran 2018

  • Yayın Türü: Bildiri / Özet Bildiri
  • Anadolu Üniversitesi Adresli: Evet