Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry | AVESİS

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Service Mapping Technique and Its Implementation on Business Process Management in Hospitality Industry

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AKOĞLAN KOZAK M., BALTA S., Hafif F., AKBAY C.

14th Annual International Conference on Tourism, 11 - 14 June 2018

Publication Type: Conference Paper / Summary Text
Anadolu University Affiliated: Yes