Service failure and recovery strategies in restaurants: The restaurant managers’perspective in Eskisehir, Turkey

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AKSÖZ E. O., TUTUŞ M.

5th Interdisciplinary Tourism ResearchConference, Spain, 6 - 11 June 2017, pp.34-39, (Full Text)

• Publication Type: Conference Paper / Full Text
• Country: Spain
• Page Numbers: pp.34-39
• Anadolu University Affiliated: Yes