Emotional and social competence in the aestheticization of labor in the restaurant industry

GENÇ V., AKOĞLAN KOZAK M.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, vol.32, no.3, pp.1201-1225, 2020 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 32 Issue: 3
  • Publication Date: 2020
  • Doi Number: 10.1108/ijchm-01-2019-0011
  • Journal Name: INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, Business Source Elite, Business Source Premier, CAB Abstracts, Hospitality & Tourism Complete, Index Islamicus, Psycinfo, Veterinary Science Database
  • Page Numbers: pp.1201-1225
  • Keywords: Aesthetic labor, ESC, Restaurant businesses, JOB-SATISFACTION, MANAGEMENT ABILITY, SERVICE BEHAVIOR, HOTEL CHEFS, EMPLOYEES, PERFORMANCE, WORK, IMPACT, INTELLIGENCE, HOSPITALITY
  • Anadolu University Affiliated: Yes

Abstract

Purpose